Effective Date: 23/07/2025
Thank you for shopping at MrGirmit! We are committed to delivering your favorite North Karnataka homemade food products fresh and on time across India.
1. Delivery Coverage
We currently offer Pan-India delivery through our trusted courier partners.
Shipping is available to most pin codes across India. If your location is unserviceable, we will notify you promptly.
2. Shipping Timeframes
- Order Processing Time: 1–2 business days
- Shipping Time:
- Metro Cities: 2–4 business days
- Tier 2/3 Cities: 4–7 business days
- Remote or Rural Areas: 5–10 business days
Please note that all orders are freshly prepared and packed before dispatch to ensure quality and hygiene.
3. Shipping Charges
- Standard Shipping Fee: ₹50–₹80 (varies based on weight and location)
- Free Shipping: Available on orders above ₹999 (subject to promotional offers)
Shipping charges will be clearly mentioned during checkout.
4. Order Tracking
Once your order is dispatched, you will receive a tracking ID via SMS/email to monitor your delivery in real-time.
If you face issues with tracking, please contact us at care@mrgirmit.com or call +91 78298 22079.
5. Delays and Exceptions
While we try our best to meet delivery timelines, delays may occur due to:
- Festivals, natural calamities, or strikes
- High order volumes
- Courier partner delays
We will keep you informed in case of significant delays.
6. Damaged or Lost Packages
If your package is:
- Damaged upon arrival, please share unboxing images/videos within 24 hours
- Marked as delivered but not received, contact us immediately for investigation
We will resolve the issue on a case-by-case basis, including possible reshipment or refund.
7. Address Accuracy
Please ensure that your delivery address, pin code, and contact details are accurate.
We are not responsible for failed deliveries due to:
- Incorrect address
- Unavailability of recipient
- Wrong contact number
8. Contact Us
For any shipping-related questions or help with your order, reach out to:
Grievance Officer: Hanumanth GC
📞 +91 78298 22079
📧 care@mrgirmit.com
📍 46-3, 18th Cross Rd, Govindaraja Nagar Ward,
Basaveshwara HBCS Layout, Vijayanagar,
Bengaluru, Karnataka – 560040, India